I ordered 4 shoes from nine west. After what felt like a century only 2 arrived, after I complained. When asked about the other 2 the customer service attendant merely sent mena tracking number that saying that it was delivered without it actually specifying to where...Read more
On April, 2016 I ordered 3 pairs of your Timeshare shoe in 3 different colors. Also, if you check my order history with your company, you will find that it is quite extensive. Nevertheless, the heel on the black version of the shoe broke as I was walking to my car...Read more
I have numerous Nine West Shoes and I really like all of them; the problem that I have is Nine West Shoes costing over hundred dollars and a year or two down the line after maybe wearing them once or twice and they start peeling in the inside and this only happens with...Read more
I didn't like
Nine West - I got dressed out on my brand new shoes took 3 steps and my
Desinergrate!! My shoes erre rotted but nevet worn....Nine West is suppose to be the Best.
Nine West - Send me worn dirty shoe
I won't by from them anymore
My handbag Nine West is peeling all over
I would like to know if the materials of Nine West bags and shoes are biodegradable, because I bought a boot about 4 years that was peeling all over, and now it was a hangbag that began to peel and only 2 years ago I bought it. I'm very sad, I'm going to have to play outside!
Nine West - Disappointed
I have purchased several bags most I carry everyday. The propel is the handles on the purses. They are frayed and I have not had them/it a year. I'm not purchasing anymore.
Purchased new shoes for my daughters prom 5 months before prom date. At the time of purchase asked the staff if I could return for a refund if my daughter did not like the shoes on prom day. She did not. Returned to Nine West for a refund and was told NO as the return...Read more
I CALLED IN SPOKE WITH A YOUNG ELEGANT LADY, FORGOT HER NAMEMBUT WAS VERY NICE AND I SUIMPLY WANTED TO KNOW THE STATUS OF MY PACKAGE.I WAS ADVISED THAT MY PACKAGE WAS DELIVERED. I SIMPLY ADVISED THAT I NEVER RECEIVED MY PACKAGE AND THAT AN INVESTIGATION WILL NEED TO...Read more
I ordered two pairs of boots from NineWest. They sent half the order and the boots that I received appeared to have been worn. They failed to provide a return label (which I now think is by design) so I will have to get in the car and drive somewhere to print a return...Read more
- Boots are cute
I didn't like
- Did not provide a return label - very inconvenient
- I was sent worn boots
- Customer service
I bought a purse from Nine West's website for my wife. At the time of purchase, the website showed the item in stock. I placed the order, and the order confirmation showed the item on back order. Ordered on January 9 Order shipped on January 25 Order received on...Read more
Nine West - Right Box, Wrong Shoes
I placed an order from NineWest.com for a pair of boots. What I received instead was a pair of booties in the correct box for the boots. I was scammed. Nine West refused to issue me a refund until I sent them back the product, which were no longer available on their...Read more
I called ninewest.com a month ago to purchase booties. The customer service rep helping me ordered the booties in the wrong color. A couple of days later, I noticed that the order was wrong. Instead of sending me the correct shoes and stopping delivery of the wrong...Read more
I didn't like
- Worst sales associate you can find in the whole world
Nine West somehow duplicated that order and charged me twice. I received two of the very same orders and was charged $95.14 for each order (separately). I called them to let them know. I was instructed to send back one order and they would issue me a refund. Well it is...Read more
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