Nine West
Reviews and Complaints
www.ninewest.com
Anonymous
Boise, Idaho
Former employee checking on 401k
I was trying to get information about my 401k. But they were unable to help me or able to give me a phone number of Anyone who would be able to help me with my problem? I know I have a retirement fund over 401K with this company. But they are not willing to help me Find any information about it.
Anonymous
Pocatello, Idaho
Former employee checking on 401k
Can't find my 401k.. No one seems to want to take.. Responsibility for what is happening?.
Anonymous
Pocatello, Idaho
Former employee checking on 401k
Need help with 401k retirement plan
Alba c Ply
Disappointed
So upset with this company, the service and the quality of the shoes are awful.. I ordered 3 pairs of shoes box hadbthe correct size, but the shoe in the box was the wrong size .. I will never buy from Nine West again
Loss:
$50
Reason of review:
Bad quality
Preferred solution: Full refund
Anonymous
Fremont, California
Why my order not yet ship ?
two my order not yet ship Order # : 100******** and 100******** have any trouble , please show me how to handle it
Anonymous
New York, New York
***
*** customer service all around
Robin W Cqr
Disappointed
One of my rain boots is larger than the other and they’re both a size 8
Reason of review:
Bad quality
Tonya A Cwf
Poor Quality, Especially the Lining
I used to love Nine West. The quality has gone down a lot. Now that they are online only, I will probably never buy another pair again. 1) Thin soles. The sole wore out on a pair of pumps I had not worn that often. There was actually a little hole in the tip. 2) The lining peels off. THIS is the worst offender. It has happened with so many pairs of shoes (pumps and platform sandals). I bought a couple of identical pairs of pumps a few years ago and put one away as a backup. My house is air conditioned, so these were not cooking in the heat. This year, the very first time I wore them, I felt something funny on my feet. I wore them for like two hours. When I got home and took of my shoes, my feet were covered in the lining material. So much for buying a backup pair. :( Sadly, Nine West is not the only company guilty of this. I have a beautiful pair of Jessica Simpson shoes that did the same thing. I have OLD Nine West shoes that are in better condition, and still have the lining intact.
Pros:
- Pretty shoes
Cons:
- Terrible quality
Reason of review:
Bad quality
Preferred solution: Improve quality going forward.
1 comment
Anonymous
Washington, District Of Columbia
Popr quality
Used to love 9 west products but quality has really slipped....used to be all leather and wore well Eould not ware them to a dog fight. Way over priced for the quality
Good quality
I bought a pair of shoes for my mother's birthday! She love it! Not cheap but they seem really durable!
Pros:
- Shoes quality
Reason of review:
Good quality
Anonymous
Pompano Beach, Florida
Bad quality
Dress shoes fall apart after very little use
Jenifer S Rgb
Problem With Nine West Server
Have been trying to place an order on Nine West website for (3) days. Upon entering credit card information message pops up stating "Problem with server. Please try again later". This is insane as there is no customer service, no option to place order, and no human contact. No anything!!!
Reason of review:
Order processing issue
Anonymous
Shoes
Ordered the same shoe I purchased at Macy's, black leather flats but when I ordered online, the flats do not look like leather at all but rather plather for the price I paid for them. Nine West Onlee leather flats
Destinee Smv
Washington, District Of Columbia
No satisfied I order from nine west constantly and I missed out on my discounts very unhappy.
Have been calling for the last week to order 30 percent off plus my 20 percent vpi customer and the line has bee. constantly busy. This has never happened to me before. Is the ohone disconnect ed.
Dreden Rmf
Gift card refemption
I jave contacted you beforeon this issue Did not get an answer Havr gift carwhat is the balance on thos card Card #: 7100 10**** 166****
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I also used to trust the quality of Nine West. I've bought my suits almost exclusively from 9W for the past twenty years.
This year, however, I'm shocked and appalled at the poor quality of their ice violet crepe suit. The fabric pills at the slightest friction. Carrying a handbag and sitting on chairs has left obvious pills all over the dress and skirt. Worse, no more than a stiff breeze will snag it!
I planned for this to be my summer suit for years to come, but it didn't even last the season.
The blouses still look like new, but the suiting would have been better marketed to bridesmaids - it's clearly intended to be worn only once. I wish I'd known how bad things had gotten at 9W before I blew my limited budget on something I'll never wear again.