On April, 2016 I ordered 3 pairs of your Timeshare shoe in 3 different colors. Also, if you check my order history with your company, you will find that it is quite extensive.
Nevertheless, the heel on the black version of the shoe broke as I was walking to my car yesterday. I have been told that after 1 year I am on my own, so in other words, after a year I should expect this type of quality of lack thereof and I dare not request a replacement or refund. Let me ask you, when you purchase shoes, what do you expect? One year of wear?
I doubt it and DO NO appreciate being told that there is nothing that can be done. I provided the info below to your customer service “supervisor” and I need someone from your company to contact me regarding rectifying this situation.
Product or Service Mentioned: Nine West Shoes.
Reason of review: Bad quality.