Product: Nine West Customer Care Clear all filters (0 of 7 reviews match)
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I placed an order by phone on 4/27/18. By 5/6/18 still have not received my order so I checked and found out it was cancelled (without any notice). I checked to see if my gift card was used and it showed as zero $. I had to call in and ask for a refund. They told me...
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1.0
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Nine West Customer Care
#1249496
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I CALLED IN SPOKE WITH A YOUNG ELEGANT LADY, FORGOT HER NAMEMBUT WAS VERY NICE AND I SUIMPLY WANTED TO KNOW THE STATUS OF MY PACKAGE.I WAS ADVISED THAT MY PACKAGE WAS DELIVERED.I SIMPLY ADVISED THAT I NEVER RECEIVED MY PACKAGE AND THAT AN INVESTIGATION WILL NEED TO...
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1.0
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Nine West Customer Care
#1052432
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He refused to send me more booties without me purchasing them again despite this being a Nine West mistake. I had to refused the delivery! It took 20 days for the return to process. I purchased two pairs of booties because I didn't know which ones would fit me best....
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Anonymous
Anonymous

WOW talk about a free loader! If you can't afford to buy Nine West, then don't buy it! Asking for a lower price sounds like your are in financial struggle (probably a pheasant...

2.2
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Nine West Customer Care
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  • Worst sales associate you can find in the whole world
#982134
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Nine West somehow duplicated that order and charged me twice. I received two of the very same orders and was charged $95.14 for each order (separately). I called them to let them know. I was instructed to send back one order and they would issue me a refund. Well it is...
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1.1
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Nine West Customer Care
#978953
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Nine West Customer Care Review

I just bought a pair of shoes from the Hobart shop and after walking to a shop next door I realised they were half a size big for me and kept coming off. Went back to try size 6 and they said they couldn't help me with that as I had walked out of the store with the shoes! Very unhelpful! Now I'm left with a pair of ill-fitting shoes barely worn! Maybe 10 meters!!!
1.1
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Nine West Customer Care
#956469
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I received someone's USED, OLD, DIRTY shoes in a Nine West box (they weren't 9 west) with my order. They screwed me around for over a month to get a refund, even though they immediately acknowledged the error. Great shoes, absolutely terrible customer service. I...
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Nine West Customer Care
#940133
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I ordered shoes during their online promotion.Because they stated there would be a delay in shipping I waited a week. After the week I emailed them to ask about my order. Only after this email did I receive an email the next day saying my order was out of stock and...
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Nine West Customer Care
#854138
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