Product: Nine West Customer Care Clear all filters (0 of 13 reviews match)
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Why is Nine West still allowing customers to place orders if the company/website is not capable of handling them? Why did I have to find out that other customers have experienced what I recently experienced with placing an order? I, too placed an order on 12/5/18 and...
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Anonymous
Tgomez

Nine West Customer service is a joke. I ordered boots that were too tight. I cant get a customer service rep to answer my call because their experiencing “technical difficulti...

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Nine West Customer Care
I didn't like
  • Being allowed to place an order
#1419110
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Nine West - Pissed they over charged me and wont answer the phone

I just bought some boots during the thanksgiving sale they over charged me and wont answer I didn't even know they closed all of there stores and is now a online store im done with nine west they didn't use to be like this ( sad)
1.0
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Customer service
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Exchange, Refund and Cancellation Policy
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Nine West Customer Care
I didn't like
  • Over charged me and wont answer
#1418163
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I made an order on November 25, 2018 for two pairs of shoes. I have not received an order number nor a confirmation number. I have tried calling the two numbers listed for the company and it rings and then the busy signal comes on.....this is so frustrating! Nine West...
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Anonymous
Anonymous

I am in the exact situation. I placed three separate orders two days ago. Got the confirmation at the end of each order (so I have the confirmations numbers), but to date, nev...

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Nine West Customer Care
#1410904
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Nine West - I couldn't get thru

Phone ringing busy and nobody is answering
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Nine West Customer Care
#1409288
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I ordered shoes on Oct 6 and today is Oct 20th. I called three times and was never allowed to speak with a supervisor. I was told I would receive call backs that never took place. I was told they had a new ordering system and my order was stuck in their old system and...
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Anonymous
Anonymous

Never heard of 'em. How can you buy shoes sight unseen ? The number one thing I recall about buying shoes was ' The Brannock Device' to measure feet. Number two is walking aro...

1.0
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Nine West Customer Care
#1385850
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Nine West - Horrible
I bought 2 pairs online and they were supposed to be delivered to my house they decided to deliver to the post office my post office rejected it because they didn’t have a Po box. The rep Called the post office that day to try and intercept them but was told no. She...
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1.0
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Nine West Customer Care
#1340823
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I placed an order by phone on 4/27/18. By 5/6/18 still have not received my order so I checked and found out it was cancelled (without any notice). I checked to see if my gift card was used and it showed as zero $. I had to call in and ask for a refund. They told me...
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1.0
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Nine West Customer Care
#1249496
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I CALLED IN SPOKE WITH A YOUNG ELEGANT LADY, FORGOT HER NAMEMBUT WAS VERY NICE AND I SUIMPLY WANTED TO KNOW THE STATUS OF MY PACKAGE.I WAS ADVISED THAT MY PACKAGE WAS DELIVERED.I SIMPLY ADVISED THAT I NEVER RECEIVED MY PACKAGE AND THAT AN INVESTIGATION WILL NEED TO...
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1.0
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Nine West Customer Care
#1052432
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He refused to send me more booties without me purchasing them again despite this being a Nine West mistake. I had to refused the delivery! It took 20 days for the return to process. I purchased two pairs of booties because I didn't know which ones would fit me best....
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Anonymous
Anonymous

WOW talk about a free loader! If you can't afford to buy Nine West, then don't buy it! Asking for a lower price sounds like your are in financial struggle (probably a pheasant...

2.2
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Nine West Customer Care
I didn't like
  • Worst sales associate you can find in the whole world
#982134
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Nine West somehow duplicated that order and charged me twice. I received two of the very same orders and was charged $95.14 for each order (separately). I called them to let them know. I was instructed to send back one order and they would issue me a refund. Well it is...
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1.1
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Nine West Customer Care
#978953
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