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Nine West - Return or exchange

No answer from number provided
Product
Nine West Shoes
#1421862
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I placed an order on 11/27/18 and as of 12/10/18, I still have not received my order! I've called several times and I keep getting a voice message that states they are experiencing technical difficulties and then the call is disconnected. My credit card was charged and...
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1.6
Product
Nine West Shoes
I didn't like
  • Not receiving my order
#1419732
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I ordered 2 pair of shoes on Nov 27th. My card was charged and I received an email saying my shoes had shipped on Dec 1 and the 2nd pair on Dec 3rd. I then received another email with a tracking number that said the shoes would be delivered o the 5th and 6th... I get...
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Anonymous
DASW

In this day and age of technology this has been the worst experience I have ever had ordering online. NINE WEST IS HORRIBLE. 25 mins on hold each time you call. Or you get the...

Product
Nine West Shoes
#1416354
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I bought a pair of NineWest shoe on September 19, 2018. Got them on the 25th. I ordered size 7, which is a little big. Therefore, I called customer service to see if I can get an exchange of size in a local store. However, I was told that all NW stores shut down near...
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Anonymous
Anonymous

Placed am order on November 27th. Received a confirmation email that they received my order. My credit card was charged but I have heard nothing since. I have been trying to c...

Product
Nine West Shoes
#1407490
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I started wearing the pointy toe shoes for work. I love them and still do. However, your wedges are horrible. At first I bought 2 pairs of brown and white wedges with cork. With in 6 months BOTH starting pulling out the sides until the leather came out and broke....
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1.0
Product
Nine West Shoes
#1268165
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Nine West - Peeling on the inside
I’m so disappointed with shoes peeling and disintegrating on the inside, stacked heel wrapping peeling off!I finally googled it to realize it’s just this brand? I’ve probably spent thousands over the years and this problem is new over the last few years.Switching...
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Anonymous
cmb

Who do you write regarding peeling of boots by 9 West? My husband bought at least 7 at DSW in cherry Hill, NJ. Should we take pics, report to store or what other means for thi...

2.5
Product
Nine West Shoes
#1197938
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Also, I am not able to speak to a manager at the call centre because they don't have a manager for the next 2 weeks!!! This is the worst service I have received at a half decent store such as Nine West. Will definitely take my business elsewhere. I told her to have...
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2.0
Product
Nine West Shoes
#1188946
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Nine West - I got dressed out on my brand new shoes took 3 steps and my

Nine West - I got dressed out on my brand new shoes took 3 steps and my
Desinergrate!! My shoes erre rotted but nevet worn....Nine West is suppose to be the Best.
2.0
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Product
Nine West Shoes
#1117432
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Nine West - Horrible Quality Shoes and Even Worse Customer Service
On April, 2016 I ordered 3 pairs of your Timeshare shoe in 3 different colors.Also, if you check my order history with your company, you will find that it is quite extensive. Nevertheless, the heel on the black version of the shoe broke as I was walking to my car...
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Anonymous
Jackie

What ridiculous looking shoes.How on Earth did you expect that flimsy little stiletto to support anything over 15 lbs of weight ?What a waste of money.And if you're like 99.9%...

1.6
Product
Nine West Shoes
#1106627
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Nine West - Send me worn dirty shoe

I won't by from them anymore
1.6
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Advertised vs Delivered
Customer service
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Product
Nine West Shoes
#1106459
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