I bought two pairs of shoes from NineWest.com. One of the pairs that arrived was the wrong size. When I called the customer service line, no one offered any apology. I sent the shoes back to them for a refund and forgot about it. Three weeks later I checked my credit...Read more
I didn't like
- Horrible customer service
Short Review on November 28, 2016
I have bought their purses numerous time. Absolutely love them. But I cannot keep buying them. Because they only last a couple months. Due to the stress breaking and cracking. Myemailaddress400@yahoo.com
I didn't like
- Everytime i buy their purses that handles break
Nine West Customer Care Review
I just bought a pair of shoes from the Hobart shop and after walking to a shop next door I realised they were half a size big for me and kept coming off. Went back to try size 6 and they said they couldn't help me with that as I had walked out of the store with the shoes! Very unhelpful! Now I'm left with a pair of ill-fitting shoes barely worn! Maybe 10 meters!!!
I have had soo many pairs of Nine West,great shoes,but have noticed the liners turn to *** and turn my feet black,ruin socks,hose.Jones apparel shoes do this as well sam and libby,enzo,etc.Outsides look nice,but hard to put them on knowing that I will have more black...Read more
Every time I have called them I have been on hold for a minimum of 20 minutes. I received someone's USED, OLD, DIRTY shoes in a Nine West box (they weren't 9 west) with my order. They screwed me around for over a month to get a refund, even though they immediately...Read more
I ordered a pump in brown but was sent a black one. It was already two weeks late, and I had purchased and received clothes to wear with the brown shoes. Nine West insists that despite their mistake, I must 1) send back the wrong shoe, 2) wait until they process the...Read more
Nine West Shoes Review
Hello I have 3 nine west shoes that didnt last at all.they get damage within 5-8months of usage.pls i am not happy abot it.cos i used to love your product.pls pls do something about it.
Nine West Manager Review
THUS IS A COMPLAINT AGAINST THE MANAGER WHO IS ON DUTY ON AUG 19, 2016, 12:45PM AT THE MARKETMALL BRANCH SHAGANNAPI NW CALGARY AB. THIS MANAGER IS RUDE AND NOT TREATED HER CUSTOMER RIGHT. I AM A LOYAL CUSTOMER OF NINE WEST BUT IF THERE IS THIS KIND OF STAFF IN YOUR STORE I MUGHT AS WELL STOP PATRONIZING YOU.
I have been a Nine West shopper for years, and havd never experienced such a poor display of customer service. I wad shopping in the Nine West Flemington store and came into contact with a very flustered and upset employee named Sam. She looked miserable so i suggested...Read more
On vacation in Destin, Fl. Decided to shop at your Nine West outlet, at least I thought. Stayed in your store at least 30 min. Browsing & trying on shoes. The entire time I am listening & watching this older white female mng. Greet all of the customers of her hue. She...Read more
Do you have something to say about Nine West? What happened? What can we help you with?